We now offer free EU shipping and 90 day returns

Rachel Simpson

Posted on September 26 2021

We now offer free EU shipping and 90 day returns


Did you know we now offer free shipping* not only within the UK, but also across the EU? Not only that but we've also extended our returns period so you now have 90 days, giving you plenty of time to try your shoes and take them to your dress fittings.

To say it's been a little busy here at RS would be something of an understatement. We've been in the process of moving around 1,500 pairs of shoes and 300 handbags from the UK to our new warehouse in Germany. We've also sent over 2,000 more pairs directly from our factory in Spain, with thousands more in production and soon to be on their way.

Rachel Simpson Mimosa forest green wedding shoes

This is a massive step for the business, largely brought about by the changes caused after Brexit in January. As we send so many pairs of our shoes to brides across Europe and the world, new measures meant this was just too difficult from the UK. Of course we love our German customers too, so it feels pretty natural to be setting up over there!

It's been a challenging few months (well, eight to be precise), but we've been working tirelessly behind the scenes to get everything set up. We've obviously had a few teething problems (this was no mean feat!), but we're so excited to be working with our new German colleagues who will now be shipping your shoes.

So yeah, this huge move means that we can now offer all our UK and EU brides free shipping, which is pretty exciting. If you're based outside of these areas it's still business as usual and of course we ship worldwide (sadly we can't offer this fro free at the moment, but you never know...). 

If you have any questions about shipping, or in fact anything at all, we're only one email or call away. Click here to shop the collection.

 * Free shipping only applies for orders over £200

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