Meet The Rachel Simpson Team
Founder & Director
A shoe designer by trade, Rachel calls herself an ‘accidental business woman’ having started the business from a simple love of designing shoes, and watching it grow pretty organically from there. A creative at heart, her passion is for traditional shoe making and she’s never happier than when she’s at the factory helping bring her designs to life.
Rachel loves travel, meeting people and a decent coffee.
The super organised one of the team, Karina keeps the business on track and makes sure everything runs smoothly. Having been here almost from the start there’s not much she doesn’t know, having worked in almost every department. As an experienced PA in a previous life, she manages to organise pretty much everything and keep the team happy too!
Karina loves the colour green, oversized dark glasses and pink gin.
Nat was the first person to join the RS team, way back when the company had a tiny office in the centre of Birmingham and only dispatched a few orders a day! Super organised and with an incredible eye for detail, if there’s an operational issue to sort out Nat’s your woman. From getting a pair of shoes to anywhere in the world at a moment’s notice, to hand embellishing and shoe fixing, there’s nothing she can’t turn her hand to.
Nat loves her family, prosecco and a good cup of tea.
Wholesale Account Coordinator
Super reliable and always on time, Lian looks after all our lovely stockists from London to Lisbon, Toronto to Toulouse. Not only is she super efficient, she genuinely cares about all our customers and always goes above and beyond to give them amazing customer service. Lian also a bit of a swan, remaining super calm whatever the day brings! With over 13 years experience in HR, she also looks after the RS Team.
Lian loves family time, holidays and Cosmopolitans.
Sales Account Manager
With over 28 years experience in retail, Rachel is our undisputed queen of customer service. We’ve lost count of the number of brides she has single handedly helped to find their perfect shoes, and she now uses her skills to help our lovely stockists do the same for their customers. With a genuine passion to help everyone around her, Rachel definitely brings the sunshine to the office (and possibly has the most colourful wardrobe too)!
Rachel loves shopping, family time and prosecco.
Designer/ Digital Marketing Assistant
The newest member to the team, Heather brought several years of design experience with her, together with a huge dose of positivity. She applies her creativity to everything she does from working closely on the collection with Rachel, to creating all the graphics for the website, chatting to customers on Instagram and coordinating photoshoots. A true plant lover, Heather has also become the green fingers of the office keeping all our plants alive and happy.
Heather loves the outdoors, sunshine and proper dark chocolate